Stadia Maps, Inc. - Notice history

This incident has been resolved.

We have identified the cause to be a latent bug in a recent package upgrade. We have rolled this back, and will further investigate in the upcoming week.

We implemented a emergency fix and are currently monitoring the result.

We are continuing to work on identifying any root causes and implementing permanent fixes.

Performance remains as expected.

This incident has been resolved. We will continue working with our cloud provider to ensure this does not reoccur.

Our cloud provider has implemented a fix, and we have moved traffic back to normal regional operations.

We do not expect further impact of this issue, but we will continue to monitor to ensure no further impact.

After continue discussion with our cloud provider, we have opted to fail-over most North American traffic to our EU-based datacenters while we continue to wait for an upstream resolution.

We expect North American performance to return to close to baseline with some additional latency. The worst case performance should be significantly lower.

We will continue monitoring and discussing with our cloud provider.

Our infrastructure provider is continuing to work on this issue.

We have not yet been provided a resolution timeline, but we are actively investigating alternative solutions to prevent future reoccurrence of this issue.

Thank you for your patience. If you have any questions or concerns, please do not hesitate to reach out to support.

After monitoring, performance remains within expectations.

This incident has been resolved.

Our cloud provider has migrated the relevant infrastructure, and we are seeing full recovery of performance.

We will continue monitoring, but we do not expect any further impacts of this event.

Our cloud provider has identified the cause of the latency, escalated it to the appropriate engineers, and they are working on a solution.

We will continue to provide updates as we have them.